Tune-Up and Backup 

Computer Tune-Up

Get your computer running the way it was when it was young. A Grace Technology Agent will find and remove unnecessary software remotely, optimize start-up and shutdown, and make sure Windows is updated and running at peak performance.

What Is Included

A Grace Technology Agent will:
• Tune up your PC or mac and remove all virus- and spyware from your computer
• Optimize startup and shutdown
• Install Windows system updates
• Improve menu navigation
• Clean up quick launch and task-bar, and create program shortcuts
• Enable security functions, including antiphishing and pop-up blocking activation in Internet Explorer
• Remove unwanted programs and trialware
• Create desired user accounts (if applicable)
• Test and verify PC hardware and software functionality

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Computer Training

Take control of your computing tools with training from Grace Technology. An Agent will meet you at your home or office and provide an hour of one-on-one instruction for your choice of topics, including:

• Introduction to computers
• Working with photos
• Staying safe online
• MP3 players
• Working with video
• Introduction to Mac®
• Introduction to Microsoft Office
• Social media
• And more...

What Is Included

A Grace Technology Agent will:
• Come to your home or office
• Give you 60 minutes of training on your PC and related topics
• Provide lessons in how to navigate Mac OS® or Windows
• Review basic functionality, such as manipulating windows, connecting devices
and common keyboard shortcuts
• Demonstrate web browser basics
• Give an overview of any software included with the operating system 
• Offer a brief tutorial on how to use your MP3 player, burn your own CDs, copy (rip) your CDs, and organize and share your digital music library among devices

Approximate time to complete: 1 hour at $50.00 and $30.00 additional hour needed per customer.

Why should you have Geek Squad do it for you?

• Friendly, knowledgeable Agents
• Apartment, condo, house or elsewhere — we come to you! 

Note:
This service does not include installation or setup of any devices or software. Additional charges may be required for land travel beyond coverage areas. 

Virus and Spyware Removal

If your computer is suffering from a nasty virus infection or spyware invasion, chances are Grace Technology has a cure for it. As long as you have a high-speed Internet connection, an Agent can make your computer healthy again.

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Email Or Software Troubleshooting

Service Highlights

Get your all-important email up and running again on your computer. An Agent will remotely repair, configure and update your existing email software so you're back in touch with your inbox. (Software not included.)

Product Features

A Grace Technology Agent will:
• Troubleshoot your email
• Diagnose and repair issues with your email application
• Test your email program to ensure proper functionality, Requires a working high-speed Internet connection, an active email account and email password(s)

Note:

Excludes cost of software and/or software installation, virus removal, data backup, and additional or unrelated services.

Service Highlights An Agent will remotely configure your essential software to eliminate errors and performance issues and ensure that everything is running as it should.

Software Product Features

A Grace Technology Agent will:
• Repair, troubleshoot or reinstall one software title (Microsoft Word, Microsoft Excel, Quicken, Adobe Photoshop, Microsoft Outlook, etc.)
• Properly configure software settings

Requires a working high-speed Internet connection and proof of software usage rights (product key, install disc, etc.)

Note:

Excludes virus removal, training and additional or unrelated services.

Other Rates

You can drop your computer off to us. Or we all so have Pickup and delivery available in Franklin, Brentwood, Spring Hill, and Thompson Station free of trip charge. This is our best value for fixing your computer problems.

On-site Business Services
We come to you! We can usually have one of our expert technicians out the very same day!

Diagnostic
We perform a diagnostic on every computer so you know what repairs will be made in advance. If you decide not to have a system repaired, all that's owed is the diagnostic fee! If you proceed with the repair, this fee will be waived.

Clean Install (without backup)
We can restore your computer back to its factory settings by 'wiping it clean'. Files and programs will be lost. 

Data Recovery 
In depth data recovery for hard drives, CD's, DVDs, memory cards, etc. We have a very high rate of success! Due to the difficulty of the process, and the varying amount of data per customer, we cannot guarantee a specific time frame for completion of data recovery.

Data Backup / Transfer Price Varies

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Let's talk

We would love to hear from you!