Most frequent computer problem and solution: Viruses.
A. Do not underestimate a virus. If you notice a suspicious program that you did not install, especially if it pops up warning about viruses or malware and/or asks for money, immediately run your antivirus protection of choice. (Social networks are notorious for being virus packed.)
B. Always make sure you have an antivirus program installed on your computer. Make sure that the program you choose is frequently updated and run on your computer. (Our recommendations are Avast! Antivirus or AVG. These programs are both free and user friendly).
C. If for any reason you cannot get rid of a virus infection, do not look to the internet for help. Online programs that promise to speed your computer up, clean your registry, and get rid of all viruses, do more damage than good. Call us to help you! We can remote access your computer to assist you quickly. (Avoid calling places like big box stores. You may be overcharged and chances are you will end up visiting a privately owned computer store to fix problems they can't/don't.)
Computer performance frustration and solution: Slow down.
A. Antivirus programs are incredibly important, but they have a downside. Most antivirus programs are large, so they use a lot of your computers resources to run. You should never have more than one antivirus program on your computer at a time. Having more than one will dramatically slow your computer down, and leave you vulnerable to more infection.
B. When your computer slows down, there can be many causes and many solutions. For starters you may need to add ram (memory.) Memory is often confused for the hard drive, however the space on the hard drive does not determine how fast your computer operates. If your computer is slow, your first step should be to find out if your memory can be upgraded. Crucial.com has a tool that will allow you to do this free of charge. Next, check prices, if you decide to order the memory online, at a site like Newegg.com, you could pay anywhere between $15 – $30 depending on the type and size of ram (memory) you need. The same type and size at a computer chain store, may be double that price or more. The mark up on memory is usually over 100%. Summary, buy the memory yourself (double check that you are buying the right type and size), then call us and ask how much we would charge to install it for you. Installing memory is quick and easy so we can do it inexpensively.
C. Did you know whenever you turn on your computer, little pieces of the programs on your computer start up as well? It’s true! When a program starts up with your computer, it slows down the start up time. This can be fixed quite easily. Call us to help you! It will be cheaper than adding new memory or wiping/redoing a PC.
Run Disk Cleanup
Turn off unnecessary "eye-candy"
Final tips: Protect and Prevent.
Take care of your PC, research upgrades, avoid viruses and program our number in your phone for the times when you need quick, inexpensive assistance. The Bible reminds us that if we put unholy things, garbage into our minds, that is what will start to come out. Same thing with PC’s. If we fill it up with garbage and visit pages that are filled with unholy images and words, viruses will pile up and the computer will crash.